How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@internetpetmall.com
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at support@internetpetmall.com
T***s
looks exactly like the picture!
W***m
alright
W***m
Product exactly as described! Thank you very much!
A***e
Exceptional!
L***a
Received within a couple of weeks, recommend this store.
J***a
product is just excellent, spacious and very comfy!
D***d
Thank u! I was a little worried but the item is perfect!
A***n
Thanks to the store for offering on sale