How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@internetpetmall.com
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at support@internetpetmall.com
good stuff, really happy with it
I love it!! really good! My first time buying and of course will buy again~ i recommend!
significantly better than a similar one i bought offline
It’s awesome I could get Cat's Windproof Soft Fleece Winter Vest online from this store. Was looking for it for a long time!
good quality!
Quality is cool!!! Will buy more from this shop.
finally found what i’ve been looking for! thanks for !
is good. Arrived quite fast.
excellent! Quality as the description. Everyone is happy. Recommend!
Absolutely satisfied with the . Thanks a lot!